Shopping
Shopping in Hong Kong is not so much a chore or a necessity as an obsession. In a city so crowded that most residential or office developments are vertigo-inducing skyscrapers, it seems...
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Online Shopping
Although Hong Kong offers an unrivalled ‘real world’ shopping experience, online shopping is becoming increasingly popular, particularly for items that are not available locally. Unlike...
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Refunds & Exchanges
Exchange policies vary from store to store, but in general refunds are rare unless goods are faulty – and even then you may have to make do with an exchange. It is imperative you keep...
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Consumer Rights
Consumer rights have improved considerably in recent years, thanks mainly to the Hong Kong Tourism Board (HKTB) and the Consumer Council. The latter’s website (www.consumer.org.hk)...
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How To Pay
Like any major city, there are a number of payment methods open to the Hong Kong shopper. Visa, Mastercard and American Express are accepted at the vast majority of stores. Holders of...
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Bargaining
Depending on where you shop, bargaining can be an acceptable and useful practice in Hong Kong, although this is becoming less prevalent. Attempting to haggle in the vast majority of...
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