Online Shopping
It was not too long ago that Malaysians were uncomfortable with the concept of online purchasing. With the runaway success of Air Asia, the country’s homegrown budget airline, the trend...
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Refunds & Exchanges
Refunds and exchanges really depend on the merchant. Generally, international stores tend to be more flexible. Borders (p.344), for example, allows refunds for a period of 14 days on...
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Consumer Rights
Consumer rights are a sore point here in KL. They are woefully inadequate and the best way to ensure you don’t end up regretting your purchase is to buy with caution. If you do have a...
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Shipping
With a reliable national postal service and a plethora of local and international courier services, you can ship anything from a book to a sofa set anywhere. Both air freight and sea...
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How To Pay
The popularity of credit card purchases is soaring (and so are bankruptcy rates). You won’t be able to get through a shopping mall without encountering at least one bankcard sales...
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Bargaining
Bargaining is accepted not only in the usual places like street stalls, but many independent shops and speciality stores in shopping malls can be persuaded to give between 5% and 10%...
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