Shopping
Introduction
Home to Oxford Street, the world’s longest shopping thoroughfare, and more than 40,000 stores, including the world‘s largest fashion store, Topshop, London offers quality...
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Clothing Sizes
Clothing Sizes
Women's Clothing Women's Shoes
Aust/NZ 8 10 12 14 16 18 Aust/NZ 5 6 7 8 9 10
Europe 36 38 40 42 44 46 Europe 35 36 37 38 39 40
Japan 5 7 9 11...
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Online Shopping
If you order goods online from outside of the EU, it‘s classified as importing and should be declared to HM Customs & Excise, who will probably charge you for customs duty and VAT. Some...
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Refunds & Exchanges
Shops must refund faulty goods as long as you have proof of purchase (preferably a receipt). Ask to speak to the manager if the shop assistant appears unwilling to honour this agreement....
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Consumer Rights
It is against UK law for shops to have a ‘no refund‘ policy. To make a complaint, contact the Consumer Direct advice service on 0845 4040506 or go to www.consumerdirect.gov.uk. Make sure...
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How To Pay
Most London shops only accept pounds sterling, but a few take euros and list both currencies on their price tags. Cash, credit cards, debit cards and cheques are usually accepted,...
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Bargaining
Unless goods are ex-display or damaged, it‘s not customary to haggle for prices in London shops, but markets, antiques shops and electrical goods stores are the exceptions. Electrical...
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