Local business, like in most Arab countries, is done at a more leisurely pace than you may be used to, which may be frustrating at first. Local businessmen like to do business in person, not over the telephone or via e-mail. You will want to reconfirm appointment dates and times, but even so, be prepared for meetings to be cancelled at the last moment, as people often respond to situations as and when they happen.



Eye contact is very important in the Arab world and maintaining it is a sign of respect and trust. When meeting with people of the opposite sex, wait for them to extend a hand first to shake. Many people do not shake the hands of non-relative men or women based on religious principles, so do not be offended if someone does not want to shake your hand. An appropriate alternative gesture is to place you right hand over your heart, which is a signal for showing appreciation. Learning a few words in Arabic is an excellent ice-breaker and immediate rapport builder.



When conducting business in Qatar, you will require lots of business cards as they are a popular way of introducing yourself and may find yourself handing them out continuously. If, in turn, you are given a business card, make sure to look at it and take time to read it as they make take offense if you immediately place it into your pocket.

When making small talk, try to avoid inquiring about family matters as this is not a subject to discuss with strangers. Rather concentrate on sports, such as football or general compliments about the country if you are newly arrived.

Before business commences, you may be offered something to drink. Try and accept something, even if it is a glass of water, as a sign of respect.



It is important not to promise anything that you might not be able to deliver. The spoken word is very significant in this cultural context and can be just as binding as a written contract. Try to keep contracts simple and clear.



Try to remember that, at the end of the day, you are in a foreign country and any relationship in such a small, close-knit community, either pleasant or unpleasant, is bound to have an effect on your future dealings as word travels fast in such a small community.