Shopping
Tokyoites love their shopping, and on any given day you’ll see thousands of people milling about the various department stores, shopping streets and areas. Virtually everything you can...
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Online Shopping
Online shopping has experienced a renaissance in the last few years, and Tokyoites do much of their shopping this way for the sake of convenience. For books, music and movies, Amazon,...
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Refunds & Exchanges
Refund and exchange policies vary greatly. Most retailers display their policy in the store (usually by the checkout desk), and it should also be printed on the receipt. Sometimes this...
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What & Where To Buy & Clothing Sizes Table
Japanese clothing sizes tend to be smaller, and tall people may find it difficult to get sizes that fit, although most of the larger malls and department stores will stock larger sizes....
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Consumer Rights
The National Consumer Affairs Center of Japan (NCAC) is the regulating body for consumer affairs. It drafts the regulations on consumer affairs and mediates between vendors and consumers...
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Shipping
Many shops will ship items to your home for a small fee, especially if you are buying over a certain amount. Domestic shipping outfits like Kuroneko-Yamato, Sagawa-kyubin and Pelican-bin...
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How To Pay
It’s always best to pay with cash in Japan, although credit cards and e-cash are slowly becoming more widely accepted. Many shops accept gift cards that can be used in a variety of...
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Bargaining
There is not much opportunity to bargain in Japan and price tags are usually taken at face value. However, in places such as electronic shops you have a bit of leverage and can try to get...
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